IT & infrastructure support
for your business

With over 30 years collective experience in the IT industry we’re the best choice for small to medium business IT support in Kent. We can handle the small issues like malfunctioning hardware and software issues to more complex problems such as load balancer configuration and internal network functionality. We have local IT support engineers covering Dartford, Bexley, Crayford, Bexleyheath and all surrounding areas in the South East.

We've got your
IT requirements covered

We’ve handled IT support for small business and large, from accountants and estate agents to hair salons and public houses so we know our services can keep your business running smoothly by minimising and resolving rapidly any issues which could arise from your internal IT infrastructure. Through use of our quick-response ticketing system or even just an old-fashioned phone call we can get things back on track in very little time.

Support ticketing system

So we can respond, quickly and efficiently.

A personalised portal for help when you need it

We use a personalised ticket system to ensure you get the quickest response possible, this also allows us to provide a knowledgebase and troubleshooter, oh and also to ensure we are performing above expectation.

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Active monitoring system

Because sometimes algorithms have better eyes than us.

We find issues before you do

Our active monitoring system keeps a check on over 180 different software and hardware components of your IT infrastructure and informs us via an alerting system as soon as a possible issue has been encountered.

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User enabled remote control

You're in the driving seat until you need us.

Solving your problems with rapid access

We use a remote access tool to connect to any machine on your network with external internet access. It's fast and secure and gives us the tools we require to get problems resolved in an efficient and timely manner.

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Reliable IT support, affordably priced

Ad-hoc or contract pricing available.

Gold standard support at low prices

We want to make sure you are getting the best value for money through our IT support services, so we continually evaluate our pricing and offering to ensure we super-competitive and feature-rich.

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Why IT support from
Gloss will blow you away

As one of Kent's leading IT support companies we have taken the time to carefully construct a service which meets both a minimum standard in service quality and also the highest possible expectations from our customers and clients. To this end, our IT & infrastructure service comes with:

Emergency support contact number.
IT support tailored specifically to your needs.
Secure ticketing portal for less urgent help.
Ad-hoc or contract support...or both.
Cancel our services at any time.
Technicians available for on-site support.

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